Error while adding LDAP as resource in scriptrunner jira

[Nilufar]

Hi,

I am trying to add ldap resource  to scriptrunner, But I am getting  this error:

LDAP: error code 11 – This search operation has checked the maximum of 5000 entries for matches]

Does anyone know how to fix this?

[Hana Kučerová · Accepted solution]

Hi @Nilufar

welcome to the Atlassian community!

I must admit I don't have much experience with this subject. But I tried to google it a little bit.

The error indicates that the search request was unable to return all entries due to a limit.

How many entries do you need to work with?

I believe there are two possibilities:

1) change the configuration/search params and be more specific, which records should be returned, so that less then 5000 entries will be returned

2) increase the limit, but I think this must be done by LDAP server administrator.

[Nilufar]

Hi @Hana Kučerová ,

I am not sure , but I think I will need all these entries .

I also think this is related to increasing limit. But I don't know how to increase the limit  in scriptrunner .

[Hana Kučerová]

Hi @Nilufar ,

sorry for the late response.

Which LDAP server are you trying to connect?

I don't think it is possible to increase the limit in the ScriptRunner, only in the server.

Would you please describe me, what would you like to do with the obtained records?

How exactly does your configuration look like?

Thank you.