Execute a Workflow Transition through a URL

[Jamesson]

Does/can a specific workflow transition have a URL? We have customers that are internal to the organization but external to the department that are not JIRA users, but I want to be able to get customers to provide approval without needing them to learn the ins and outs of our JIRA system for requesting work.

[Alexey Matveev]

Hello,

You can use Jira Rest Api for it:

https://docs.atlassian.com/software/jira/docs/api/REST/7.6.1/#api/2/issue-doTransition

[Jamesson]

Do you need Atlassian SDK to accopmlish this? 

I spent several hours last Friday searching for answers to this and similar questions. In some places it seems like you must have the SDK, and others it seems like you can write javascript and stick it into field descriptions.

Is there a single spot that has an answer to this question?

[Alexey Matveev]

It depends how you want to execute the transition? From an external app or Jira?

[Jamesson]

Ummm...either?

[Alexey Matveev]

Solution would be different for either of them.

If you execute from Jira then use a plugin like Power Scripts, ScriptRunner.

If from external, then use rest api

[Jamesson]

But for external, do you need the Atlassian SDK, or just something to write scripts that can the go somewhere into native Jira?