I'm experiencing significant performance issues with my Jira Cloud instance. The system has become noticeably slow, with extended loading times across various functions.
Specific issues I'm experiencing:
These delays are affecting team productivity, as we spend considerable time waiting for screens to load throughout the day.
I'd appreciate any suggestions on:
Has anyone else experienced similar performance issues? What solutions worked for you?
Thank you for your help!
Hello @Asier Vadillo
Currently there is an active incident going on: https://jira-software.status.atlassian.com/
Even if it's for child issues, it reflects on other issues as well, which is connected to boards as well.
Only troubleshooting you can try is to clear cache, start in incognito. If it's still the same, we would need to wait for Atlassian to solve this issue.
Thanks for the reply!
I'd like to clarify that the performance issues I'm experiencing are not limited to today or related to the current incident.
I've already tried clearing cache and using incognito mode, but the performance issues remain. Since this appears to be a general, ongoing problem rather than a temporary incident, I'm wondering if there are other potential solutions or optimizations that could help improve the performance of our Jira Cloud instance.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Performance can be caused by some of the things such as:
These are some of the things that may cause the reduced performance.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
The number of Automations may be something to consider yeah.
In regards to the Forge apps, we only use 4-5 apps so I don't think it is the reason for the reduced performance.
I will investigate more.
Thanks for the help!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi again @Nikola Perisic
Could the number of issues in a project be a possible reason for the reduced performance?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Atlassian rekommends to use filters to narrow searches if the project contains more than 5000 work items to speed up performance but there is no actual limit for the number of work Items that can be contained in a project
In my experience you will see performance issues way before that especially when it comes to board filters. It is always a good practice to narrow down the searches to speed things up.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Agreed with that, even some trivial things like VPN and slow internet connection can be a factor.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.