Extending the Jira Mobile app

[Axel]

Is it possible to extend the Jira Mobile app with modules, just like Jira for Web?

I would love to add a QR-code reader to the mobile app, but I cannot find any documentation on developing extensions for Jira Mobile?

[Carlos Khatchikian · Accepted solution]

Hey @Axel , how are you?

I am Engineering Manager in Jira Mobile and just saw your question.

The answer to your question is "it depends". 

The mobile app can use 3rd party addons in the issue view, there is no other entry point where a 3rd party can enhance the mobile app. 

On the other hand, usually working with QR Codes is a matter of decompiling them (any camera app does that) and a link that can open natively in the app, which those already work. So if you have a QR code that directs the user to an issue link, that would work. 

I hope that answers your question mate!

[Axel]

Hi @Carlos Khatchikian,

Thanks for your extensive reply!

We might have a special use case since we use Jira for Field Service :)
When our engineers replace a part in the field, they put the old part in a box and scribble the ticket number on there with a marker. As you can imagine, this can sometimes lead to problems (unreadable/missing ticket numbers).

We were thinking of getting either boxes with barcodes/QR-codes pre-printed on them, or barcode/QR-code stickers that our engineers can stick on a part or box themselves. This way, the engineer would not have to write the ticket number on there manually.

The problem that we face is that we need to get these barcodes into a custom field in Jira, so we can look them up later. This is where a barcode/QR-code reader in the Jira app would be very helpful.

If I understand you correctly, there is currently no way to add such a feature to the mobile app ourselves, right?

Thanks again for your time!

– Axel

[Carlos Khatchikian]

@Axel Did you check the addons in the marketplace?

This addon supports mobile (so the QR code is seen on Mobile phones)

https://marketplace.atlassian.com/apps/1217401/qr-code-for-jira-cloud?hosting=cloud&tab=overview

[Carlos Khatchikian]

I forgot to answer your question on how to extend the mobile app. 

Any Ecosystem/3rd party glance should work on Mobile if you enable it from the App descriptor. 

Here are the instructions: https://developer.atlassian.com/cloud/jira/platform/developing-apps-for-jira-cloud-mobile/

So you can develop your own QR code utility and add whatever you want in Web + Mobile.