Failed authentication for MCP Server

[Sahil Kumar]

I want to integrate mcp server with Atlassian so that I can use it with copilot to update JIRA But whenever I am redirected to oath and I approve it it tells me that I do'nt have JIRA and confluence. But I have my companies JIRA as well as confluence and also I have logged into atlassian with my company mail id. This is the error I am getting. Please help. I just want to know if I can integrate mcp server for my companies JIRA and confluence because they have different domains as well as cloud servers.

This app requires access to a Jira & Confluence & Compass & User identity site which you don’t have or don’t have the permission to access.

[Marc - Devoteam · Accepted solution]

Hi @Sahil Kumar 

Welcome to the community.

MCP only works with a Jira Cloud instance, not with DC

https://support.atlassian.com/rovo/docs/getting-started-with-the-atlassian-remote-mcp-server/ 

[Sahil Kumar]

Hi @Marc - Devoteam 

Can you please provide a solution for this then? Or is it that we can never integrate MCP for companies purpose? We will have to create a new MCP Server according to our needs then, right?

[Marc - Devoteam]

Hi @Sahil Kumar 

Create a support request with Atlassian Support, but for now MCP is only for Cloud

Here in community, most of us are Atlassian users like yourself and we don't have access to your environment and are not part of Atlassian.

This community is an open public form.