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Fatal Error in csv import

Damian Romard
Contributor
November 6, 2018

Apologies in advance, but after reading through the lengthy list of "fatal error + import" I have not found a solution to my fatal error.

I have a simple .csv that is 4 columns and 115 rows. On import, I'm only mapping "summary" and "component" to set up tasks for a project.

When I run the validator, it works.

When I run the import it fails, but all I get for a log is:

2018-11-06 23:31:06,806 INFO - Importer started!
2018-11-06 23:31:06,813 INFO - Engine is running in Import mode
2018-11-06 23:31:06,946 INFO - All issues will be imported to project: QA Automation (QA)
2018-11-06 23:31:06,961 INFO - Creating issue: [externalId='autoid-4295244562409237419', summary='Check REST POST']
2018-11-06 23:31:06,971 INFO - Issue does not have issue type selected, the affected issues will be created with default issue type [Task]
2018-11-06 23:31:07,096 ERROR - Fatal error during import:

That's it. 

My .csv header is 

project,issue type,summary,component

The first row is 

QA Automation,Task,Check REST POST,ES_Server

Unlike the other related posts on this topic, the log file appears incomplete, and I don't know why. I've tried logging out and back in. It didn't help.

I'm using Chrome 70.0.3538.77 (Official Build) (64-bit) and Atlassian Cloud.

1 answer

0 votes
Josh Steckler
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November 7, 2018

You need to map the Issue Type field as well. That is required, as is summary.

Damian Romard
Contributor
November 7, 2018

Thank-you Josh for the reply, but It isn't provided as a choice.

Screen Shot 2018-11-07 at 10.34.07 AM.png

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