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Features created in Jira Align are not created in Jira Software because of the epic name field

Mina Soultan
Mina Soultan
Contributor
December 11, 2024

Features created in Jira Align are not created in Jira Software because the Epic Name custom field (customfield_10011 ) cannot be set in Jira Software.

The following error is shown in the audit log of the feature created on Jira Align
(This is a demo cloud instance of Jira Align)

1.png

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Marc - Devoteam
Marc - Devoteam
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December 11, 2024

Hi @Mina Soultan 

It seems that the field Epic Name is not on the screens that are used.

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Mina Soultan
Mina Soultan
Contributor
December 11, 2024

Thanks, Marc,
I have added the Epic name to the screen in Jira Software and it worked fine !!
I was confused why it wasn't able to set the field value as in Jira you can set field value using automation rules or scripting even if the field is not in a certain screen

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