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Field configuration of custom fields not reflecting the description change

Dushyant Saluja
Contributor
July 5, 2023

Hi Team,

 

From today morning we started facing issue in our jira cloud site. Field configuration scheme containing description of custom fields are not reflecting in all project.

Any bug or feature introduced in jira . please reply ASAP/update

 

Thanks

 

1 answer

0 votes
John Funk
Community Champion
July 5, 2023

Hi Dushyant,

So the same issue was showing one thing for the Description of the field yesterday and today for the same issue it is showing something else? 

Dushyant Saluja
Contributor
July 5, 2023

It is not showing today description of custom fields which we added as a part of field configuration scheme

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John Funk
Community Champion
July 5, 2023

You said from yesterday morning that it wasn't working. Was it working before? What changes did you make? Did you add new Field Configurations? Did you update those Field Configurations to include the Description? 

Dushyant Saluja
Contributor
July 6, 2023

yes it was working before , no any update done even field configuration also Same. Field configuration has description of custom fields. 

Actually this issue happening only for custom fields and for normal system fields. jira is reflecting correctly field configuration changes of description.

Have you noticed this behaviour/issue recently.??

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John Funk
Community Champion
July 6, 2023

So it is only the Description field that is not working? Do you have multiple Field Configuration files? For different Issue Types? 

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