Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Fields are showing up twice while creating a new issue

Rishab Dey
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 20, 2024

This is a company managed project and while creating any issue we can see the below fields appearing multiple times - 
JIRA duplicate image 1.jpgJIRA duplicate image 2.jpg

2 answers

1 vote
Trudy Claspill
Community Champion
December 20, 2024

Hello @Rishab Dey 

Welcome to the Atlassian community.

I recommend that you contact Atlassian support directly about this:

https://support.atlassian.com/contact/#/

Two days ago another user posted in the community about the same issue.

https://community.atlassian.com/t5/Jira-questions/All-standard-fields-for-Create-issue-modal-duplicated/qaq-p/289892

0 votes
Ashish Bijlwan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 20, 2024

Hi @Rishab Dey 

Welcome to the Atlassian Community!

Sometimes, browser cache issues can cause display problems. Please clear your browser cache or use a different browser to see if the issue persists.

 

Thank you,
Ashish

Rishab Dey
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 20, 2024

Thank you for your input, but that did not solve the issue.
Also, I am getting this only for "Company managed project". For "Team managed project" it is showing up once as expected. 

Ashish Bijlwan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 20, 2024

Check if same field is created as Custom field and added in Company Managed project context.

 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events