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Filter - query present all custom field twice and I can't choose them

Sari Kachorovsky
Contributor
January 10, 2024

Something really weird and critical - trying to write a filter query and when I want to choose a field (for example Team) it shows every field twice, and when I choose one he is not actually choosing anything. Anyone experienced such a thing? yesterday everything worked just fine. checked also with a colleague at my work and the same problem with his user. I'm the Jira Admin. image.png

2 answers

1 vote
Sari Kachorovsky
Contributor
January 10, 2024

Update - FYI - Attlasian support return to me : I just want to confirm this behavior was detected on our side as well as is currently being worked on as an incidence of Major impact.

0 votes
Rebekka Heilmann _viadee_
Community Champion
January 10, 2024

Hi @Sari Kachorovsky 

is the Standard search working? I would open a ticket with the official Atlassian Support, as you seem to be in the Premium tier.

They will be able to confirm whether there is something up with your instance or Jira in General. 

Sari Kachorovsky
Contributor
January 10, 2024

@Rebekka Heilmann _viadee_ I succeed to do search on specific fields but not on custom fields. I've opened a support ticket. Thanks!

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