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Filter results gadget failed to present rich text field

yaron
Contributor
February 21, 2022

Hello,

I'm using a filter results dashboard gadget and one of the fields I selected is a text fields which is enabled as wiki style field (rich text).

For some reason it stop presenting this field as rich text and now show it as flat text with all the coding signs.

Any hints\ ideas where should I look for a fix?
probably a configuration issue...

 

Gadget:

image.png

Ticket field:

image.png

 

Thanks 

2 answers

2 accepted

0 votes
Answer accepted
yaron
Contributor
February 23, 2022

Issue resolved with no action from my side.
Back as it was before.

Sachin Dhamale
Community Champion
February 23, 2022

Happy to hear that :)

0 votes
Answer accepted
Sachin Dhamale
Community Champion
February 22, 2022

@yaron ,

How does it look on issue navigator page and on issue level?

Does its looks fine? If yes then since when you are facing this issue on filter gadget?

Did you make any changes on this field or any other global change?

Do it happening with this field only or other wiki field also?

yaron
Contributor
February 22, 2022

Hi @Sachin Dhamale ,

It started yesterday.

I'm not the only admin but I doubt if anyone changed anything, since I'm the most active admin in this site.

In the navigation page it looks ok (see the second attached pic), the field defined as wiki style.

Fail for other wiki style text fields.

I tested it on a different staging site I have, works ok.

 

Thanks,

Yaron

yaron
Contributor
February 22, 2022

Correction:

In navigation view (list view) fail the same as in the dashboard.

Issue view: looks OK.

 

Thanks,

Yaron

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