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Oshadhi Vindhyani
Contributor
December 26, 2023

Hi, 

I have 2 boards in my company-managed project. The problem is whenever I create an issue it shows on both boards. How should I fix it? 

I want to show & create issues only on the relevant board.  
Access: Jira user admin 
Product: Jira cloud 
Plan: Standard
Thank you. 

1 answer

1 accepted

4 votes
Answer accepted
Nic Brough -Adaptavist-
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December 26, 2023

Hi Oshadhi,

This is how boards are supposed to work.  Boards are not containers for issues, they are a view of a selection of issues.

Boards are based on a filter.  The default (and only options for some types of board) is "project = X", but for Software boards can use any filter you want.

I suspect both of your boards are using the same filter, so issues for them will appear on both.  What you'll need to do is look at what should determine which board an issue should appear on, and modify the filter for each board to match it.  

For example, if the filters for both boards are "Project = ABC", then change one of them to "Project = ABC and assignee in (Alice, Bob, Charlie)" and the other to "Project = ABC and assignee in (Dave, Elizabeth, Fiona)".

Oshadhi Vindhyani
Contributor
December 26, 2023

Hello Nic, thank you for the explain. 

1.Is it mean I have to create filter based on issue field? 

2. If not can I create filters based on groups? 

Nic Brough -Adaptavist-
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December 28, 2023

Mostly they are, as I said.

Like Oshadhi Vindhyani likes this

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