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Gadget with 'deployed' ticket by user that change the status to Verified

Olivier Dignard February 22, 2021

I want to have a gadget for the dashboard for our tickets: status = Deployed AND status changed to verified by, by user.

Like a two dimensions filter with status vs User that changed status to verified.

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Olivier Dignard February 22, 2021

.

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Bill Sheboy
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February 22, 2021

Hi @Olivier Dignard  -- Welcome to the Atlassian Community!

I do not believe you can do that with an out-of-the-box dashboard gadget, as it would require identifying the user who changed the status from the change logs (and not necessarily the last person to update an issue).  Perhaps check the marketplace if you need this specific use case, however...

What problem are you trying to solve by making this information visible?

Best regards,

Bill

Olivier Dignard February 22, 2021

The idea is to get the QA that set the ticket to 'Verified' of 'not closed' ticket

I was able to get a search for specific user with "status = Deployed AND status changed to verified by [username]" but wish to have a table with all the users that have set tickets to 'verified' instead to make a search for each user individually.

Bill Sheboy
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February 22, 2021

Thanks for that explanation!

You could add a custom user field (e.g. VerifiedBy) and set the value on transition to Verified, using an automation rule. You would then have that user's information when you need it later, either for reporting or other actions.

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