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Get requests from next gen service desk into next gen kanban

Get requests from next gen service desk into next gen kanban

How can i get requests from a next gen service desk into the backlog of a next gen Kanban board?

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Hi Tayo - Welcome to the Atlassian Community!

Just modify the filter for the Kanban Board to include the Next-gen Service Desk project in the filter.

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How would I do that on a next-gen project Kanban board though? Thanks!

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You can't on a Next-gen board - you have have to create a new Kanban board.

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Like • Tayo Onabule likes this

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Hi @Tayo Onabule

Do you want to configure SLA for issues at next-gen kanban board?

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Get requests from next gen service desk into next gen kanban

2 answers

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