Getting error message when import xml backup in JIRA DC

[Vikrant Yadav]

Hi Guys,

Need one help in importing xml backup of a JIRA FROM version 6.0.1 TO version 8.20.11.

Error Message :- 

Error importing data: java.lang.IllegalArgumentException: [GenericEntity.setString] "a_text" is not a field of

I have tried to fix this error message , by running .jar file as per the below document, 

https://confluence.atlassian.com/jirakb/xml-restore-fails-with-entityname-error-in-jira-server-317951241.html

Open Command Prompt as Administrator >> run it created a new empty entities-purged.xml instead of removing tags. 

java -jar xml-purge-1.0-SNAPSHOT.jar entities.xml > entities-purged.xml

 Kindly suggest. 

i need to remove following tags or replace following tags ?

TimesheetEntity
TimesheetScheme
Myaa
ReportEntity
ReportScheme
LinkEntity
LinkScheme
WorklogExt
WorklogType
KPlugins
KPluginsCfg
cfgDefaultValue
cfgLDefaultValue
cfgValue
cfgLValue
QANDAA
QANDAQ
QANDAE
a_text
q_text
jjlf_project
jjlf_config
jjlf_category
KListenerSils
JiraCapacityPlan
additionalTaskDescription
testexecutionhistory
KRSSecurity
KBlitzActions

 Thanks

[Peter Van de Voorde]

Hi Vikrant, 

Could it be that those fields don't exist yet in your new Jira? 
That might cause the problem.

Cheers,
Peter

[Vikrant Yadav]

@Peter Van de Voorde  In complete xml backup do i need to create all custom fields first in target instance ? Target instance is blank but is higher version then source instance. 

I don't think field is problem not 100% sure, as per the error message, tags are the problem as per the document, but after removing tag xml file invalid error coming.

.jar file is not creating correct file.  

Thanks

[Peter Van de Voorde]

No, if it's a completely empty instance those fields should be created automatically. 

I would try and remove those tags manually from your xml backup and see what that gives. These kind of problems are often solved through trial and error.

[Vikrant Yadav]

@Peter Van de Voorde  

Tags are like this :-

<q_text><![CDATA[Attach document is for GC .]]></q_text>


without tag :- 

<><![CDATA[Attach document is for GC .]]></>

 I already tried to remove tags, but after this getting error message invalid .xml file. 

Do i need to replace tags with new tags something like textarea ? 

[Peter Van de Voorde]

You'll need to remove that line completely. 

So not just the tag name but the tags including everything in between those tags. 

So in this example you need to remove 

<q_text><![CDATA[Attach document is for GC .]]></q_text>

[Vikrant Yadav]

@Peter Van de Voorde  But it Removed the data as well. 

[Francisco Gomez Balastegui]

Hi @Vikrant Yadav i should recomend to resotere a XML on same version instance and then upgrade, restore on a highger instance could produce some errors

[Vikrant Yadav]

@Francisco Gomez Balastegui  Thanks for the suggestion. 

But i have just tested to import backup on same jira version but getting this error :- 

Error importing data: java.lang.IllegalArgumentException: [GenericEntity.set] "a_text" is not a field of

[Peter Van de Voorde]

Do you know which app is responsible for the a_text fields? 
Maybe you can remove the plugin and do a new export?

[Vikrant Yadav]

@Peter Van de Voorde  Not sure which app have this field. 

In custom field list, no such field available. 

[Vikrant Yadav]

@Peter Van de Voorde @Francisco Gomez Balastegui  How can i clear these tags which are mentioned in document. I have notepad++ , but how to clear all in one click. 

https://confluence.atlassian.com/jirakb/xml-restore-fails-with-entityname-error-in-jira-server-317951241.html

[Francisco Gomez Balastegui]

The best way it is to generate a regex search and then do replace all in notepad ++

https://www.technical-recipes.com/2020/using-regex-to-find-and-replace-text-in-notepad/