Getting error while creating Issue trying to upload the file/document in Description field.

[Vishnu Vardhan Chenna]

Hi Community,

I'm trying to to upload the document in description field and creating  the issue I'm getting error "ATTACHMENT_VALIDATION_ERROR". Please help me how to resolve this issue.

[Mohanraj Thangamuthu]

Hello, Good day. This error is noticed for specific file type or all file type?

[Vishnu Vardhan Chenna]

Hi @Mohanraj Thangamuthu

This issue was resolved.

[Susanna Babayan]

hi @Vishnu Vardhan Chenna

Could you please share how the issue was resolved? We're encountering the same problem...

[Vishnu Vardhan Chenna]

Hi @Susanna Babayan 

By enabling "Create Attachment" permission to "Any logged in user" in my project permission scheme So, that user can able to attach the "document/file" while creating the issue in the project.

Could please check your Permission Scheme. 

Best Regards,

Vishnu Vardhan