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Getting error while trying to backup

DH20275693
DH20275693 June 18, 2023

While trying backup getting erro, and it seems the exported file is in corrupted

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Radek Dostál
Radek Dostál
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June 19, 2023

You do realize that there are billions of different "errors" along with billions of different causes for it.

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Sanjen Bariki
Sanjen Bariki
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June 19, 2023

Hi @DH20275693 ,

 

Are you taking backup in Jira server or Jira Cloud..?

 

Regards,

Sanjen Bariki

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DH20275693
DH20275693 June 19, 2023

jira server

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DH20275693
DH20275693 June 19, 2023

In the export file , (zip file)--> when open contains 2 files activeobjects and entities. Now  entities have values. active objects file has no value.

 

 

 

From where the activeobjects are coming from JIRA

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Sanjen Bariki
Sanjen Bariki
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June 19, 2023

Hi @DH20275693 ,

 

Could you please share the error while taking the backup..?

 

Regards,

Sanjen Bariki

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