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Getting notifications every time an issue is created (and not wanting the notifications)

Andrew June 2, 2022

Someone on my team continues to get insane amounts of emails everytime an issue is imported through csv files. She has been getting hundreds a week and I cant seem to figure out why.

I just know its not 

-the projects notification settings (this is set to only when assigned should an email be sent)

-automation is not the reason why. (we are in a controlled environment bc where we work, and automation rules are not allowed to be updated/created)

 

Does anyone know maybe what I should look into?? This is living rent free in my head

1 answer

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Claudio Gonzalez
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June 2, 2022

Hi @Andrew ,

In the Notification Schemes you have a "Issue Created" event, this options is enable or disabled? 

Andrew June 8, 2022

hi claudio. its disabled

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