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Gitlab integration faill

Garrickshen November 3, 2022

When we use the gitlab app to connect with the gitlab, the login status will lose but still can see the namespace, but the integration still fail

1 answer

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Hana Kučerová
Community Champion
November 4, 2022

Hi @Garrickshen ,

welcome to the Atlassian Community!

Which application exactly are you using?

Garrickshen November 4, 2022

Hi Hana,

i use both gitlab app and the unito, there are both not working, are there any way to integrate gitlab and jira? thanks

Hana Kučerová
Community Champion
November 5, 2022

Maybe there’s conflict between these two?

I would recommend you to try the “official” way, which is described here: https://support.atlassian.com/jira-cloud-administration/docs/integrate-gitlab-with-jira/

Garrickshen November 6, 2022

Hi Hana, yes that's the way i try to integrate with gitlab and jira, but it doesn't work, are there others way i can try? thanks for your helping

Hana Kučerová
Community Champion
November 9, 2022

@Garrickshen if it doesn’t work - do you have any error message or something, which we can use to find out what’s going on?

There are some other apps on marketplace you can try:

https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=Gitlab

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