Hash issue

[doaa saber]

Hash 71T9SU Trace 8cede649035248d89f9ece57f9c3807c

[Prachi Bolar]

Hi Dooa,

welcome to community :) 

Could you please elaborate on what action leads to this error on Jira or any other atlassian product 

if its related to jira not loading or any atlassian product not loading could you please try below 

• Make sure that you are running the latest browser version, which is compatible with the cloud environment.

• Clear the browser cache so that old information is cleared. For example, in Google Chrome.

• Run the browser in incognito mode to see if this is affected by stored information on the browser.

• Manually disable the extensions to avoid any of them possibly blocking the content from being loaded.

Thank you,

Prachi

[Fabio Racobaldo _Herzum_]

Hi @doaa saber and welcome,

please could you better specify your question?

Fabio

[doaa saber]

Hello Fabio,

I can't open my Jira board at all. i have this issue (in the screenshot)

[Fabio Racobaldo _Herzum_]

Hi @doaa saber , it seems an issue at client side. Please check @Prachi Bolar answer.

In addition take a look to the following similar thread https://community.atlassian.com/forums/Jira-questions/Something-went-wrong-on-our-end/qaq-p/2831954

Hope this helps,

Fabio

[doaa saber]

Hello, My other Jira board works fine, so I don't know why this is happening with this board in particular, I tried to do what @Prachi Bolar recommended and it still didn't work

[Prachi Bolar]

Hello Doaa,

Please reach out to support, so that they can gain access and check this particular board and see for any errors 

https://support.atlassian.com/contact/

Thank You,

Prachi