Help with Live Training Selection

[Julie Summers]

Hello,

My organization is small, we have 4 people who "manage" projects using Jira, many other employees manage their tasks in Jira. 

For the 4 who manage projects, we are at different skill levels, 1 is our Jira Admin with light Project Management skills (is really a developer & mainly manages his own tasks, does not PM).

1 Program Manager who is a certified Scrum Master & probably intermediate in Jira managing projects & light admin capabilities.

2 PMP Certified Project Managers learning Agile, both beginners in Jira project management.

For our "task managers" we would also like to provide some enlightenment to them as far as the benefits of Agile in Jira, benefits of WBS in Jira, how to tie resource needs, work level efforts in Jira, for showing productivity, level of effort, etc.

We would like to do this in as few live sessions as possible, I am thinking maybe we could get assistance in putting together appropriate on demand learning coupled with live training for the different audiences (project managers / task managers) and different skill levels between the 4 PMs. 

We may need to talk more internally how to break these up, but I wanted to start discussion with you for your assistance.

[Yuliia Tkachenko_TitanApps_]

Hey @Julie Summers

I would recommend checking out Smart Productivity & Team Performance dashboard - a free tool that helps to get productivity insights, give you an understanding of your team’s workflow and activity at the project, epic, and sprint level. It's easy to setup and I hope it will help you to track productivity with ease!


Learn more here, hope it helps! 

[Julie Summers]

Thank you I will check it out, I saw an on-demand video on this subject as well I intended to watch.  

[Nikola Perisic]

Hello @Julie Summers 

First, I would recommend to checkout this: https://www.atlassian.com/agile/tutorials

Also this: https://community.atlassian.com/learning/hub/all-learning-paths/path/apply-agile-practices-to-manage-your-work

What you have mention may cover different products:

1. WBS, tracking tasks - Jira
2. Efforts - Jira Product Discovery

What are resource needs? How they need to be tracked?

What would include the productivity - how many issues were resolved vs created? Is the productivity focused per person or on the whole team?

[Julie Summers]

Our non-Project Managers have not all bought into the benefits of using Jira.

We have told them it shows their productivity, shows their true level of effort.

The WBS is required to break down a task into actionable activities that can be accomplished in a sprint. These tasks tell a story of the work done. They don't "get" this. They are stuck at high level tasks & do not want to put the time into breaking down their tasks. They do not make a connection between estimating task duration properly and forecasting resource capacity. Which is one of our PMO main goals.

Does this answer your question?

We prefer to learn with the tool we are contracted for, not sure our CTO would approve purchasing a new product, we are on Jira cloud, premium I believe.

[Julie Summers]

We are tracking productivity per team to our CTO, within each scrum team their manager tracks their individual productivity. 

Productivity=# of tasks brought into sprint vs # of tasks completed.

[Nikola Perisic]

@Julie Summers 

WBS structure template could be used for this - https://www.atlassian.com/software/jira/templates/work-breakdown-structure-template

One thing to keep in mind is that a project cannot have two templates - this template is for project management which business type of a project. Business projects do not follow the Agile methodology. What you can do is within your Scrum software project to use sub-tasks. To save time, you can use the assistance of Atlassian Intelligence where you can ask for a task to be broken down into smaller tasks - this would require the validation from your users. 

For productivity you can use a velocity chart and a sprint report - if that is solving your use case.

[Julie Summers]

Thank you I have used Atlassian AI, it does help a lot! I appreciate knowing about the WBS template. That & the productivity dashboard are 2 really good tools that will help.

I have spoken to my manager & think we can do a majority of training with on demand courses for our individual needs but would like to inquire about training for planning. 

Can you guys also provide suggestions for planning?