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Hi Community, I have question related to linking issues through Jira automation

NAREIN CM November 30, 2023

I have an issue with issue's summary eg. 646791-1 which is moved to status done column.

Now another new issue is created with a same summary 646791-1 but with different project key which jira takes care automatically.

I want to link these two issues as they are similar except project key

and this has to be automated every time i populate the jira board with new list of issues 

that verifies or compares issues with done status list and creates link by relates to automatically.

this way i can maintain a chain of link everytime similar summary of issues are created.

Help me how to do in automation.

1 answer

2 votes
Chris K
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November 30, 2023

Hello @NAREIN CM

I think your automation should already look similar to this rule:

Automation Rule Create Ticket.png

 

For the Create new Issue Action, you can choose the field "Linked Issues" to set like this:

Automation Rule Create Ticket and link.png

Hope this helps to solve your case. Let me know if you need any further assistance. :)

 

Greetings

Chris

NAREIN CM November 30, 2023

Hi @Chris K thanks for the reply. But i missed to give some more details i believe, 

please below two screenshot. i want the issue summary for the newly created issue to verify with the already completed or done issue's summary. If they both match then the end result has to create an action to link both.

 

1.PNG2.PNG

NAREIN CM November 30, 2023

Please suggest me your thoughts to put is into action. it would be helpful if i could get the right direction on execution.

Chris K
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 6, 2023

Hi @NAREIN CM

First I apologize for my late response. I was out of order the last week, but I am happy to share my solution with you now, which might fit your requirements.

 

Instead of comparing two smart values, please try the following approach with a JQL branch rule:

Automation Rule Same Summary.png

 

For the Edit Issue action you can then choose your favorite link type for the linked issues field of the trigger issue:

Automation Rule Same Summary - Edit Issue.png

 

Please let me know, if this is the solution you were looking for :)

 

Greetings

Chris

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