Hi Team , Can i have jira support mail id ?

[yokesh kumar R]

We have lots of doubts , need to send in mail . that is the reason we need jira support mail.

[Alex Koxaras _Relational_ · Accepted solution]

There is no email. You can contact support here support.atlassian.com and only if you are not on the free plan.

[yokesh kumar R]

Thank you Alex , Sure will mail to Atlassian support.

[Mayur Jadhav]

Hi @yokesh kumar R 

Welcome to the Atlassian Community!!!

As Alex suggest you, there is no email for Atlassian Support. You need to raise a ticket and mention your concern.

Thanks,

Mayur

[yokesh kumar R]

How to raise the ticket , can u pls suggest.

[Alex Koxaras _Relational_]

What plan of Jira you are currently? Free, standard, premium?

[yokesh kumar R]

free plan , Alex.

[Nic Brough -Adaptavist-]

On the free plan, you will be redirected back to the community for support.  (On the paid plans that do include support, you're likely to be referred to links and the community if your call is about how to use Atlassian stuff or anything else that's publically documented)

I'd suggest asking a new question in the community, most of us are happy to try to help.

[yokesh kumar R]

Hi Nic ,

Can you please the share the link to raise ticket .

[Nic Brough -Adaptavist-]

For Atlassian support, it remains what Alex said earlier - https://support.atlassian.com/contact - bear in mind that this will loop you back here to the community if you're on a free or $10 account

For help from the community, ask a question - hit the "ask the community" button in the menu above, or go to https://community.atlassian.com/t5/forums/postpage/choose-node/true/interaction-style/qanda