Hi , how safe is it to use Jira Cloud in mobile web.

[Mahanth Prudhvi P]

Many of my users use the Jira Cloud in Mobile web(example- chrome)  and how safe is it to use in mobile like that. 

My Plan-Standard(No Atlassian Access/Gaurd- hence no mobile usage policy).

[John Funk · Accepted solution]

Hi Mahanth,

I have had no problems with it at all security wise. I have full faith in it. Use a VPN with your phone if you want a little extra security. 

[Mahanth Prudhvi P]

@John Funk Thank you for your response

[John Funk]

You are welcome!

[John Funk]

You shouldn't make the decision based on your feelings.  :-)

Sure, there are other security measures you can add to your account, regardless of whether you are using Mobile or not. 

[Mahanth Prudhvi P]

@John Funk My intention here is only to maintain my instance and it's data safe.

Will consider your response and will check about security and it effects while using Mobile app or web version(In Mobile).

Thanks.

[John Funk]

Understood. But that is also every Atlassian user's intention as well. You are not unique there.  :-)

[Simon Stiefel]

Hi Mahanth,

I'd also like to point out that we have Jira Cloud apps for both iOS and Android: https://www.atlassian.com/software/jira/mobile-app. They will provide a better user experience than using web on mobile.

Cheers,

Simon

[Mahanth Prudhvi P]

@Hi @Simon Stiefel  @John Funk 

I feel mobile is more vulnerable to steal data. If we wanted to use mobile version of Jira Cloud App do we need any specific subscription for usage or to have extra security features?

Thanks

Mahanth

[Simon Stiefel]

Hi @Mahanth Prudhvi P ,

Great questions! The Jira Cloud mobile apps are free to use with any of our Jira plans. There is no need to upgrade your subscription.

In terms of improving the security, we do offer both MDM and MAM.

- MDM (Mobile Device Management) is free for all plans. See https://support.atlassian.com/security-and-access-policies/docs/mobile-device-management-mdm-for-atlassian-mobile-apps/ for more information

- MAM (Mobile App Management) requires an Atlassian Guard subscription. See https://support.atlassian.com/security-and-access-policies/docs/mobile-app-management-mam-for-atlassian-mobile-apps/ and https://www.atlassian.com/software/access for more information

I hope this helps,

Simon

[Mahanth Prudhvi P]

@Simon Stiefel Thank you