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Hide Customers Link in a project

Kevin L January 4, 2019

Is there a way in service desk to hide the link "customers" from users? We see this as a security issue as we dont want agents to change anything there.customers.png

1 answer

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Olga Videc
Community Champion
January 4, 2019

Hello @Kevin L

Can you be more specific, a picture maybe?

Link "customer" is a linked issue or?

Users, are you service desk customers or people using Jira software?

Kevin L January 4, 2019

So its when you pick Projects menu item and then select a particular project.  A screen opens where on the left side it shows links like Queues, customers, Reports and then Raise a request, customer channels etc.  Id like to remove 'Customers' for all except admins.  jira SD users do not need to see this.  Ive attached a photocustomers.png

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