Hide Time Tracking for groups or users

[Facundo Castillo]

Is there any way to hide time tracking info to a group or some users? I can't find an app or way to make this happen.

We have a client that need to see some issues on the proyect but we dont want to show him the timelog. 

[Trudy Claspill]

Can you provide more context?

What problem are you trying to solve?

Are you trying to hide logged work information that is already added to an issue?

Are you trying to restrict who can log work on issues?

[Facundo Castillo]

Hi, sure. i just updated my post. 

[Trudy Claspill]

Are you using the built in time tracking feature or have you added a third party app for time tracking, like Tempo Timesheets?

If you are using the built in time tracking, there is not a method to hide that information in a Software project. If you give access to your customers to Browse the project they will be able to see all the information in the issue.

In this post on the same topic it was suggested that a second project be created as a "shadow" of the first, using automation to update the issues in the second project to match the first, but not including the time tracking info.

[Trudy Claspill]

Amending my response, I just found this post where @John Funk  says that if you remove the Work On Issues permission for that user/group in the Permission Scheme of the project, then they should not be able to see the Work Log tab. I have not tried that myself to confirm.

Permissions Schemes only apply to Company Managed projects. If you are using a Team Managed project this would not apply.

[Josh Muir]

That doesn't work.

[Trudy Claspill]

@Josh Muir 

If you tried the suggested solution and it did not work, would you be so kind as to start another Question to detail your scenario and provide screen images so the community can help address your issue?