Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Hosting internally, new server

Leo Benchich
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 15, 2020

We currently host JIRA internally on a cloud server.  We are changing cloud service providers and I need to know how to transfer JIRA to the new server (I realize about redirecting the DNS), I need to transfer the software.  Could it be as easy as moving the Atlassian directory to the new server, then pointing the DNS?

 

Thanks in advance

1 answer

0 votes
Joe Pitt
Community Champion
September 15, 2020

You need to:

1 install Jira on the new server,

2 take a Jira backup on the old.

3 create empty database on new system

4 Move the attachment directory and files to the new system

5 start Jira on new system and configure it

6 import backup  on the new system. 

Leo Benchich
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 15, 2020

Thank you.  If I may follow up...

I've inherited this migration. 

1.  Would the Installation files for Jira (step 1) be within the installed files, or is something else required (such as an install CD).  Would install media be easy to obtain (I have our license info)?

2.  Is "JIRADB" the only database required?  I see a number of other DBs installed on the instance.  Not sure if related.

 

Thanks in advance

Suggest an answer

Log in or Sign up to answer