Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

How can I add new Issue from jira servicedesk to jira software?

Árpád
Árpád June 6, 2019

I have Jira Servicedesk and Jira Software. If I have a ticket in Jira Servicedesk but I realized that it is a developer issue I want to create a new issue in Jira Software for developers. How can I do it? How can I reach Jira Software projects and create a new issue in Jira Software?

Could you help me, please?

Answer
Watch
Like Be the first to like this
245 views

1 answer

0 votes
Johan Soetens _Dumblefy_
Johan Soetens _Dumblefy_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
June 6, 2019

Hello,

you could create a linked issue.

Linking issues

View More Comments
Árpád
Árpád June 6, 2019

The problem is that I cannot choose Jira Software projects and issue types from Jira Servicedesk and vica versa.

Like
Johan Soetens _Dumblefy_
Johan Soetens _Dumblefy_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
June 6, 2019

It might be that you don't have correct permissions, eg link issues.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.