How can I automate tickets to go from FreshService to Jira. They are going to FreshService they should go directly to Jira sue. Any ideas?
@Christopher Barron, it sounds like you are wanting some sort of integration to push FreshService to Jira. I would check out some of the existing marketplace apps.
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I need to pivot the question, is there a way to route automated emails from FreshService to Jira to this Team rather to go Fresh?
@Christopher Barron, I'm not sure I understand your question. Could you please clarify?
Thanks, Kian
No worries I think that I figured it out.
@Christopher Barron If you have the email address it will be sent from - you can add that in Jira project members?
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