Hello! I wounder is it possible to configure sub-task Index generator so when I create a sub-task it will generate like that:
[KEY-2] Main Task
[KEY-2.1] Sub-task 1
[KEY-2.1] Sub-task 2
[KEY-2.3] Sub-task 3
[KEY-2.4] Sub-task 4
AND NOT:
[KEY-2] Main Task
[KEY-3] Sub-task 1
[KEY-4] Sub-task 2
[KEY-5] Sub-task 3
[KEY-6] Sub-task 4
How there is an option to configure that!
Thanks in advance for answering that question!
Hello Nazar,
As far as I know, it is not possible to customize keys in native Jira. Perhaps it's possible using a plugin?
Alternatively, one solution would be to manage the key change not for sub-tickets but rather in the summary. Using automation, you could add the key of the parent ticket and then increment as the sub-tickets are created.
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@Nazar Dunas Hi, and welcome to the Atlassian Community
As @Melbrin NGOUILOU_Andemex stated, this is not possible. Moreover, it would mean finding the parent's children and determine the next index to use prior to actually creating the new sub-task. This puts an extra drag on UX performance, just to make it pretty.
Kind regards,
Dick
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