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How can I copy attachments and weblinks in automation

Fabian Böhm
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August 20, 2021

I have following logic in my automation:

IF Status equals "selected"

THEN create a ticket in another project and set following values

  • summary (new) = summary (old)
  • description (new) = description (old)

 

I also want to "copy" the attachments and weblinks from the original ticket to the new one. But I don´t know how.

Can I do this with the additional Json structure?

1 answer

3 votes
Bill Sheboy
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August 20, 2021

Hi @Fabian Böhm  -- Welcome to the Atlassian Community!

I do not believe it is possible yet to copy attachments from one issue to another with automation rules.  Please see this post and the suggestions to add the feature:

Best regards,
Bill

Mohamed Adel
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August 20, 2021

Hi @Fabian Böhm ,

 

adding to @Bill Sheboy  explanation , I would like to share with you a way to  copy attachment content (URL only) if this can help you till Jira implement this feature

 

Thanks

Mohamed Adel

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