How can I create a field changed check from one value to another in Automation Rules?

[Talles Silva]

Hello community!

I'm trying to create a new rule on our account to do the following check:
- When the Priority field is updated, I want the automation to check which Priority was previously defined and which Priority was defined;
- After checking the new Priority, I want to modify the date of a custom field that we have (deadline) based on the date that was previously defined.

I still don't understand how I can do these checks in Jira Software.

[Ste Wright · Accepted solution]

Hi @Talles Silva 

This should be possible, but can I confirm the logic for this rule:

• How does the Priority check relate to the date?
• What logic defines the date set?

An example (and/or the current rule you've built) would be beneficial here :)

Ste

[Talles Silva]

Hi, @Inactive Stephen

If the initial Priority was URGENT, we set a deadline date; when the Priority is changed from URGENT to HIGH, for example, we want to set another date for the deadline (using the previous deadline date + the rule we defined for the new deadline).

Talles

[Ste Wright]

Hi @Talles Silva 

I'd recommend using variables for this - and then IF/ELSE conditions to set the date.

The rule might look like this...

• Trigger: Field Value Changed
  • Fields to Monitor = Priority
• (1) Action: Create Variable
  • Name = PreviousPriority
  • Smart Value = {{changelog.priority.fromstring}}
• (2) Action: Create Variable
  • Name = CurrentPriority
  • Smart Value = {{changelog.priority.tostring}}
• (3) Action: Create Variable
  • Name = DeadlineDate
  • Smart Value = {{issue.Deadline Date}}
• Condition: IF Block...
  • IF...
    • All Conditions Match:
      • Condition 1: Advanced Compare Condition
        • First Value = {{PreviousPriority}}
        • Condition = equals
        • Second Value = Urgent
      • Condition 1: Advanced Compare Condition
        • First Value = {{CurrentPriority}}
        • Condition = equals
        • Second Value = High
    • Action: Edit Issue
      • Field = Deadline Date
        • Value = {{DeadlineDate.toDate.plusBusinessDays(3)}}
  • ELSE-IF...
    • ...etc

---

A few notes on this rule...

• Variables (1) and (2) are the previous Priority value (whose change triggered this rule), and the current value. You could also use {{issue.priority}} for (2)
• Variable (3) is the current Deadline Date
• The IF Block then checks what the previous and current value for Priority was - before setting the deadline date dynamically
• The Deadline Date Action is just an example - check out other options for date smart values on this help page
• ELSE-IF onwards would be a repeat of IF, with different comparable Conditions

---

Let us know if this works for you!

Ste

[Talles Silva]

Hi, @Ste Wright !

Thank you very much! Helped me a lot!

-- 

Talles