How can I create a filter that show all tickets that are linked to a ticket in another project?

[Jon Zacharias]

Let's say that I want to set up a filter in Project A that shows all tickets in Project A that are linked (link is Relates To) to tickets in Project B. Project A is a software project, and Project B is a service project. 

The idea is that we want to create a dashboard that can pull in this filter. 

As a note, the ticket ID's are different in Project A and Project B

I don't want to install Script Runner to do this. I am on a Jira Cloud project. 

Any tricks? 

[Mohamed Benziane · Accepted solution]

Hi @Jon Zacharias 

This is not possible out of the box. You can only query for one issue at the time to get all linked issue.

issue in linkedIssues(ABC-123)

https://support.atlassian.com/jira-software-cloud/docs/advanced-search-reference-jql-functions/#Advancedsearchingfunctionsreference-linkedIssueslinkedIssues--

[Jon Zacharias]

Hi Mohamed, thank you for confirming my suspicion!

[Sue Lund]

Someone just asked me if there was a way to find all of the tickets linked to one of their Support incidents.  Thank you for making it easy for me to find the answer.

[Rahul_RVS]

Hi @Jon Zacharias 

If you would be interested in a paid app, to visualize the hierarchy based on the issue links, we have created an add-on to track the issue links and issue progress at each level and for cross project links as well.

Pls try it out.

Agile Tools - Epic Tree, Links Tree and Time in Status 

Key features of Links Hierarchy:

• Hierarchy upto 10 levels deep
• Progress % on "remaining estimate" or "original estimates"
• Edit Issue summary, time estimates, story points and assignee on the tree with real time updates in the progress
• Rolled up percentage completion at all levels
• Ability to add/remove the columns on the report

Disclaimer: I work for RVS, the vendor for this app, and I am one of the developers in the team

[Jon Zacharias]

Hi Rahul, I appreciate the offer, but I am not looking for a paid solution at this time. Thanks