How can I delete a queue from a service desk project?

[Dipali Patel]

I accidentally created a queue in our Support service desk project. I need to delete it and I'm not sure how to.

[edwin vasquez · Accepted solution]

Hello DIpali,

See if this helps.

https://support.atlassian.com/jira-service-desk-cloud/docs/delete-queues/

[Dipali Patel]

So I tried that but the '...' that are supposed to appear, don't.

[edwin vasquez]

You have to be an administrator in the project with a service desk license. There are three dots in the upper right hand corner. Click on those and press "Delete Queue". 

If you can't do this you might not be a service desk admin.