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How can I find users that have not logged in, over the last 6 months?

Liam Maeder
Contributor
January 21, 2019

I am trying to identify the users on JIRA that have been offline for more than 6 months, but the only solution is to do some coding, unfortunately I am using cloud and this is not possible. Is there any possible plug in or filter i can use?

Thanks

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Elifcan Cakmak
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January 21, 2019

Hello,

As you already know if you had Jira Server, you could have this info by querying the database. However this is not possible for Cloud. But you can try user import on Cloud and then filter the CSV file according to last active date.

You can export users on your-jira-url/admin/users/export.

Hope this helps,

Regards,

Elifcan

Liam Maeder
Contributor
January 21, 2019

I tried to use that url you suggested but it led to a dead link, any other ways to export?

Elifcan Cakmak
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 21, 2019

Hi,

Can you go to admin users page?

Selection_173.png

Here you should see the export button:

Selection_172.pngCheck out this link:

https://confluence.atlassian.com/cloud/export-users-833925313.html

Some sites may temporarily not be able to export users. Contact support if you need to export users and are unable to do so.

Regards,

Elifcan

Liam Maeder
Contributor
January 22, 2019

Unfortunately I can only invite users and create them, there is no button for exporting them.

Liam Maeder
Contributor
January 22, 2019

Thank you, it was brought to my attention that our IT dep hasnt updated to the latest version yet.

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