How can I get an Auth token for a user by password grant?

[Raghav Mishra]

We have a scenario where we log in users into our custom application (and custom login)  and there they can check the issues allotted to them. These issues are taken from Jira and the issue tracking system we're using is Jira. However, We're unable to get the Auth token of each user, as there are no ways to get the Auth token through password grant. Is there any way I can get the Auth token to make API calls on behalf of my logged in user to make API calls?

[Prince Nyeche · Accepted solution]

Hi @Raghav Mishra 

You should be looking at JWT for connect apps and how you can do impersonation rather than getting a token for each user as that's what JWT would do on the background once you can connect your application with it.

[Raghav Mishra]

Hey @Prince Nyeche Thanks for the solution. 

[Gonchik Tsymzhitov · Accepted solution]

Hi! 

Please, checkout that page

https://id.atlassian.com/manage-profile/security

[Raghav Mishra]

Hey @Gonchik Tsymzhitov 
Thanks for your response. But, this security page gives me an option to set the API token. What I'm looking for is a way, all my agents, once they log in with their Jira credentials into my custom support page, should be able to search for their issues. This search will be done by a JIRA API. This API needs an authentication token or my user's API token. I'm not sure how to get the Auth token Just by the user credentials. (please let me know if there is a method for this). and I cannot manually set the API tokens for all agents, even if they do set the API token, how will I retrieve them?

[Gonchik Tsymzhitov]

https://developer.atlassian.com/cloud/jira/platform/security-for-connect-apps/

[Raghav Mishra]

Hey @Gonchik Tsymzhitov , Thanks.