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How can I limit the list of people listed in the User Mention to only the project users

Suzanne Stockden May 9, 2018

Can you filter the User Mention list to only list those people with access to that specific project ?.   I don't want users having the entire list of users to select from.

1 answer

0 votes
Thomas Schlegel
Community Champion
May 9, 2018

Hi @Suzanne Stockden,

do you mean the share-function of an issue? If so, then you can't filter the list.

If you mean a custom field with a user picker, you can filter users in the field configuration:

image.png 

Suzanne Stockden May 9, 2018

Hi @Thomas Schlegel

The function I'm referring to I the one I just used to tag you into this reply. Perhaps that is the share function you are referring to ?.

We have many customers who are all listed under a JIRA-USER group, and we assign the relevant people to their related project.  If I give JIRA-USER the ability to browse the user list in global settings giving them the ability to use the '@' function to tag people into JIRA's , they will see everyone in that list regardless of customer.   Is there a way of filtering the list that apears when you enter '@' to just list those people with access to that particular project ?  

Thomas Schlegel
Community Champion
May 9, 2018

I'm sorry, but I never heard of that.

If you don't want your users to see other users, I think you have to disable the "browse-users" global permission completely. 

Suzanne Stockden May 9, 2018

Ok, but they need the "browse-users" to be able to tag people in a JIRA comment like this@Thomas Schlegel don't they ?

Maybe its the way we have set our access/groups up that is preventing this from working correctly.

Thomas Schlegel
Community Champion
May 9, 2018

No, I don‘t think that you‘ve configured that wrong

I think, Jira is not meant to be multi-client capable

Suzanne Stockden May 11, 2018

ok, thank you for your help on this one.  We'll have to look at at alternative option as we have multple clients.

Thanks again :-)

Thomas Schlegel
Community Champion
May 11, 2018

@Suzanne Stockden

You can implement very differentiated permissions on your customer’s projects, that’s no problem. 

The only problem is the share-function as far as I know.

Frederico Apóstolo
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August 26, 2021

We have in our Jira 3 projects, there are 3 different user groups each group can only see it's project, we don't want someone from user group 1 in their project browsing or mentioning someone from user group 2 or 3 but we want them to be able to mention someone from their usergroup in their project.

Many times these are external companies that have no business to know what other companies we work with in other projects  

Browsed the Jira open tasks on the subject and is hilarious that it has not got any priority since 2014.

Please assign one of the good devs to this. I think it's an huge issue.

Like Marijn Prins likes this

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