How can I make estimate bubbles appear on the backlog view of a scrum board?

[Anastasiya Kruchkevych]

I added Story point estimate: to tickets but these don't show in the backlog view next to the tickets and don't get calculated into the common sprint estimate. How could I fix it? TYIA

[Petter Gonçalves · Accepted solution]

Hello @Anastasiya Kruchkevych

Sorry to see you are facing a problem to estimate your board.

Can you confirm if you are using a Classic or Next-gen project? The behavior you are facing typically happen when you select the wrong field to estimate your Story points. Explaining better:

JIRA has just one specific field to track the Story points for each project type (Next-gen or Classic), and a different field will not work:

- On Classic projects, the estimation is measured on the Story Points field

- On Next-gen projects, the estimation is measured on the Story Point Estimate field

That being said, if you are using a Classic project, please use the Story Points field to estimate your issues and completely remove the Story Point Estimate field from your project screens.

Let us know if this is the scenario you are facing.

[Anastasiya Kruchkevych]

Thank you Petter, the problem is solved now!

[Emilia Kuziemska]

Hi @Petter Gonçalves

I am using a classic project and am unable to see my story points in the bubbles in my backlog. They also do not sum when planning a sprint. 

I have disassociated the "Locked" Story Point Estimate field from all of my screens and added just the Story Point field. 

Please let me know how I can resolve this issue. 

Thank you!

Emilia

[Petter Gonçalves]

Hello @Emilia Kuziemska

Please, ensure your project and board are configured with the following settings:

1. If you are using a Scrum board, navigate to your board > Click on the three dots menu at the top-right corner > Board settings > Estimation and check if your estimation is configured to be based on Story points.
2. By default, the context of Story points is only applicable to Story and Epic issue types. That being said, make sure those are the issue types you are using.
3. If you are using different issue types, navigate to the custom field page and configure your context to include those issue types

If the steps above didn't work for you, can you please provide us with a screenshot of your board and how it is displaying your issues together with the detail view (right panel) of any issue in the board with Story points?

[Emilia Kuziemska]

Thank you @Petter Gonçalves ! This worked!