Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How can I prompt for user input for a field before they submit

Dennis Ferguson January 9, 2024

I want to be able to prompt users who create user stories to fill out a field before they can submit the ticket. Can I do this using automation?  Our site admin won't allow us to create new fields that are mandatory or set existing field as mandatory.  So I would like to use automation to force the user to update a non mandatory field. Is this possible?  

 

2 answers

1 vote
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 9, 2024

You say you want this "before they submit the issue" - that implies to me, that you are looking at the issue create process.

There's a simple way to do this in company-managed projects - use the field configuration to say "field is mandatory".

In team-managed projects, go to project settings -> issue type where it should be mandatory -> fields, and hit the "required" button.

0 votes
Evgenii
Community Champion
January 9, 2024

Hi, @Dennis Ferguson 

Automation works only after some event happened, not before, so it can't help in this case.

But you can use validator in workflow. You can add it to transition and check, that required field is not empty.

Dennis Ferguson January 9, 2024

Oh interesting, are you talking about going to Project Settings > Workflows, locate Story and then adding an Action? 

Evgenii
Community Champion
January 9, 2024

Yes, right. But as I remeber, you'll need jira admin rights (not project admin), to change such workflow settings.

Or you can make additional field scheme, apply it to project and change field settings, make it mandatory, but it requires admin rights too.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events