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How can I reset the JQL filter query in multi-project Board?

Sehr Jamil Aslam February 15, 2024

Hello!

I am using a JQL filter query for a multi-project board and renamed a project (from "Project Improvement" to "Property Renovation" and created an additional project (Process and SOPs) and both of them were added to the multi-project board.  I tried changing the filter query but it is still using the old name of the re-named and states that "Property Improvement does not exist for the field project" I am unable to see the tasks and sub-tasks for both Project Renovation and Process and SOPs. 

 

2 answers

1 accepted

4 votes
Answer accepted
Ignacio Aredez GenAI Expert
Banned
February 15, 2024

The error message you're seeing in your JQL filter query suggests that the JQL is still referencing an old project name that no longer exists. To resolve this issue, you need to update your JQL query to reflect the current project names.

Here's what you should do:

Navigate to the board configuration where your JQL filter is set.

Go to the Filters section where you can edit the JQL.

Update the project names in your JQL query from "Property Improvement" to "Property Renovation" and add your new project "Process and SOPs" to the list.

Your updated JQL filter query will look something like this:


JQL


project in ("Pending Maintenance", "Draft Template", "Finance", "Property Listing", "Property Renovation", "Guest Bookings", "Guest Check-Out/Feedback Calls", "Guest Staying In", "Process and SOPs")

Once you've updated the query, save the filter.

Go back to your board and refresh it to see if the issues from "Property Renovation" and "Process and SOPs" are now appearing.

Make sure that the project names you include in your JQL query exactly match the current project names in Jira. If you're still facing issues, it could be due to permissions or other configuration settings that might prevent the projects or their issues from appearing on the board. Check to ensure that the filter is shared with the board and that you have the necessary permissions to view all the issues from the mentioned projects.

Sehr Jamil Aslam February 15, 2024

Thanks Ignacio!

I did this but I was unable to see the save filter button.  I wrote all the projects again and was able to save it.

0 votes
Humashankar VJ
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February 15, 2024

Hi @Sehr Jamil Aslam - Can you add a screen shot if possible ?

Sehr Jamil Aslam February 15, 2024

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