How can I show the escalated ticket number to a custom field

Hi,

I have been trying to figure out a way how to show the escalated ticket to the custom field I created.

Scenario:

Project A has a custom field called "Escalated Ticket Number"

Project A is now escalated to Project B with the escalated ticket showing on the issue links.

I wanted that ticket number to show to my custom field "Escalated Ticket Number"

Is there a way I can do this or maybe a different way to do it.

Thank you

1 answer

0 votes

Answer accepted

Hi @IOC ,

my suggestion is to setup a scripted field (provided by script runner) that check links and show number.

Hope this helps,

Fabio

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Thank you I have read of script runner before but have not tried it yet. Let me try this one and see if works .

I will feedback to you once done.

IOC

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