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How can I track how much time the task spends in status?

Casper
Contributor
June 9, 2023

I need to track how much the task spends at the status "In Progress".

To calculate how much time the team spends in progress during the sprint.

Please let me know if Jira has enough functionality to handle this.

7 answers

7 accepted

5 votes
Answer accepted
Rahul_RVS
Atlassian Partner
June 9, 2023

Thanks Dave for mentioning our app.

Hi @Casper 

If you are open for a mktplace app, you can try our addon:

Time in Status Reports 

The add-on provides the time for each status in the issue lifecycle.

You can also create a Dashboard gadget out of it with graphs too.

Also there are 20+ reports in the app which help to meet a wide range of use cases.

Do try it out. It is free upto 10 users.

Disclaimer : I work for RVS, the vendor for this app

 

TIS.PNG

Casper
Contributor
June 9, 2023

Cool !
Thank you @Rahul_RVS.
I will check your application.

Like • Rahul_RVS likes this
4 votes
Answer accepted
Valeriia_Havrylenko_SaaSJet
Atlassian Partner
June 14, 2023

Hello @Casper 

As an alternative , I guess you can try Time in Status for Jira Cloud (by my SaaSJet team) which was developed exactly for tracking how much the task spends at the status "In Progress"

GIF TIS.gif

Time in Status for Jira Cloud can help track and analyze your team performance metrics easily, including how much time your team members spend on different tasks and how much time is spent in different workflow stages. You can also export data to CSV and XLSX files for further analysis or share reports with third-party analytical systems.

Add-on have a 30-day free trial version and free up to 10 users. 
Please, let me know if you have any questions

Hope it helps šŸ˜Œ
Valeriia

Casper
Contributor
June 15, 2023

Thanks!

Like • Valeriia_Havrylenko_SaaSJet likes this
0 votes
Answer accepted
Emre Toptancı _OBSS_
Atlassian Partner
June 13, 2023

Hello @Casper

Jira does not provide this functionality out-of-the-box. You will need to use a marketplace app to get ready-to-go reports.

Our team at OBSS built Timepiece - Time in Status for Jira for this. It is available for Jira Server, Cloud, and Data Center.  

Time in Status mainly allows you to see how much time each issue spent on each status or each assignee

tisCloud_StatusDuration_LeadTime_with Estimates.png    tisCloud_AssigneeDuration.png

You can combine the time for multiple statuses to get metrics like Issue Age, Cycle Time, Lead Time, Resolution Time etc. 

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend. 

tisCloud_StatusDuration_LeadTime_Average_TimeGrouped.png

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects for Jira Cloud.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

Gadget_AverageStatusDurationByComponent.png  tisCloud_StatusDuration_LeadTime_Chart.png

Timepiece - Time in Status for Jira

EmreT

Casper
Contributor
June 13, 2023

Thanks!

0 votes
Answer accepted
Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 9, 2023

Hi @Casper 

What do you mean by "track"?  Do you need a list of numbers or to just know the time in status somehow?

What would you do if you had that information right now; how would your team behave differently?

The answers to those questions may help you decide what you need to solve this.  You could start by looking at Atlassian's built-in, interpretation of a control chart to see how that helps.  Please look here for more information on using that: https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-control-chart/

That chart has some limitations, and so if it does not meet your needs consider other options, like the addons from the marketplace, pulling the data with the REST API for external reporting, or build your own with automation rules and custom fields.

Kind regards,
Bill

Casper
Contributor
June 12, 2023

Thank you @Bill Sheboy !
I will check the info.

I need to track time and see the statistics by chart or number.

0 votes
Answer accepted
Mehmet A _Bloompeak_
Atlassian Partner
June 9, 2023

Hi @Casper

You can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look at Time in Status for Each Issue report.

  • This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).
  • You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
  • Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
  • You can set different duration formats.
  • You can export reports in CSV file format and open them in MS Excel.
  • You can also add this app as a gadget to your Jira dashboards and reach ā€œStatus Timeā€ from Issue Detail page.
  • You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

If you are looking for a completely free solution, you can try the limited version Status Time Free.

Hope it helps.

Casper
Contributor
June 9, 2023

Okay, got it.
Thank you @Mehmet A _Bloompeak_.

I will research your application ( both versions )

Casper
Contributor
June 12, 2023

Hey,
I download a free app version and this app fits great as a solution.

Thank you again @Mehmet A _Bloompeak_ 

Like • Mehmet A _Bloompeak_ likes this
0 votes
Answer accepted
Houssein Barkallah
Contributor
June 9, 2023

By default, Jira doesn’t show the requested information, yet, you will find many apps in the marketplace that would provide you that with a sleek design, and many of those are free.

Casper
Contributor
June 9, 2023

Hi @Houssein Barkallah,
Got it!

Can you recommend some of these free apps?

Angelo santos
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 9, 2023

inda não fiz o meu mas irei faze-lo

0 votes
Answer accepted
Dave Mathijs
Community Champion
June 9, 2023

Hi @Casper , you'd need a third-party app for that like 

Casper
Contributor
June 9, 2023

Hi @Dave Mathijs,

Thank you for your answer.


So, there is no way to do it without a third app, right?

Dave Mathijs
Community Champion
June 9, 2023

Correct, unless it would be possible via REST API, but I have no knowledge in that domain.

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