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How can i Retrieve Deleted Custom fields in JIRA ?

Jira Atlassian
Jira Atlassian August 6, 2019

Some one Accidentally deleted A custom field which was used in several filters. Is there a way to retrieve it back ?

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Sid
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August 6, 2019

The only way to retrieve a deleted custom field is to restore your Jira form a backup.

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Jira Atlassian
Jira Atlassian August 6, 2019

Thanks !! Can you please guide me through the process ?

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Jira Atlassian
Jira Atlassian August 6, 2019

Thanks ! Can you please help me with how to do that ?

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Sid
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August 7, 2019

Are you backing up your data? Xml or database? 

If Xml : 

https://confluence.atlassian.com/adminjiraserver/restoring-data-from-an-xml-backup-938847707.html

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Joe Pitt
Joe Pitt
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August 7, 2019

@Jira Atlassian @Sid didn't mention in their reply that restoring from a backup will OVER WRITE the current database. 

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August 7, 2019

Yes that's correct. It will overwrite the data.

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Apoorva Tiwari
Apoorva Tiwari
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August 4, 2020

while restoring from backup , i am getting below error.

Can you help me how to do that.

jira.PNG

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Sid
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September 11, 2020

can you check if the file exist in that location. make sure you give same name and extension

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