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How can you get Jira to bring up assignee names in drop downs based on their project access?

Nancy Good July 11, 2022

When creating a ticket in Jira and assigning to someone, what determines the order of the names in the drop down? Can you limit or at least prioritize the names based on who has access to the project you are creating the ticket in?

2 answers

0 votes
Craig Nodwell
Community Champion
July 11, 2022

Hi @Nancy Good welcome to the community.
You could create a custom user picker and set the 'User Filtering' option available in the Configure custom field page for user picker fields.
Users can be selected based on project roles or user groups.
Place that field on your Create screen instead of the Assignee field.
Then create a post function where you would copy that value to the assignee field.

Nancy Good July 12, 2022

Thank you, I'll try this out.

Nancy Good July 13, 2022

That worked but can you only pick one group? For example, if I want it to put names from one group first and then a second group second, can you do that? I don't see an option for that. 

0 votes
John Funk
Community Champion
July 11, 2022

Hi Nancy - Welcome to the Atlassian Community!

I think the names are in alphabetical order based on who has the assignable user permission in the permission scheme. 

And, no, you will not be able to change the order of names based on priority. But you definitely should be able to limit the list. 

Nancy Good July 12, 2022

Thank you.

Like John Funk likes this

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