How configure the status lane when move issues from backlog to board?

[Hiroyuki Shirakawa]

- Next Gen Project
- Backlog feature enabled

When I move an issue from backlog to board, the issue locates on TODO lane.
I added PRE-TODO lane, and I want to let the issue locate on PRE-TODO lane when move from backlog.
How can I configure it?

Thanks,

[Ismael Jimoh · Accepted solution]

Hi @Hiroyuki Shirakawa 

You will need to Edit your workflow ensuring that your Pre-To-Do status comes before your ToDo status. Add this status to your board column and make sure when initiating the new task from backlog, you select the right transition.

[Hiroyuki Shirakawa]

Thank you for your reply.

Here is my lanes. CANDIDATES means PRE-TODO.

And here is status workflow. I believe this setting makes status set CANDIDATES when move from backlog, but it still set TODO.

[Ismael Jimoh]

Can you check if there is anything in the create transition post function? Also can you have a look at the Candidates transition to see if there is anything that is sending it further?

A good way to confirm this is to check the history of the issues that auto-moved to To Do to see where it started from and what/how/who performed it. 

Hoping that with the change in state, we can find what is going on.

Also, check if there are any automation for JIRA configuration on your project that may be causing this in the automation page in the project settings.

Thanks.

[Hiroyuki Shirakawa]

Hi @Ismael Jimoh ,
Thank you for your reply.

Atlassian Support explained me the reason. It was really simple.

That behavior happened on the issues which created before added PRE-TODO lane (status). So these issues keep TODO status.
On Backlog view, backlog does not show status, so I misunderstood these issues spoiled these status value.

Sorry for spend your time by boring quesiton.
Your reply encouraged me. Thank you so much.