Hi everyone,
I want to create two customer field "effect day" & "expired day"
and "expired day" = "effect day" + 90days.
Can it auto fill in the "expired day" when I create the ticket?
I knew which configuration in workflow -> funciton -> update customer field...
But I do not know what value I should fill it...
Hello,
You can not do it out of the box. You would need a plugin for it.
For example you could use the Power Scripts add-on:
You could create a post function with a code like this:
#{expired day} =#{effect day} + "90d";
You can read more about post functions here:
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi, @Eric.LA_Chen!
Another way is to use this add-on:
You can easily configure so-called "Calculated Date/Time Field".
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.