Hi everyone,
I want to create two customer field "effect day" & "expired day"
and "expired day" = "effect day" + 90days.
Can it auto fill in the "expired day" when I create the ticket?
I knew which configuration in workflow -> funciton -> update customer field...
But I do not know what value I should fill it...
Hello,
You can not do it out of the box. You would need a plugin for it.
For example you could use the Power Scripts add-on:
You could create a post function with a code like this:
#{expired day} =#{effect day} + "90d";
You can read more about post functions here:
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi, @Eric.LA_Chen!
Another way is to use this add-on:
You can easily configure so-called "Calculated Date/Time Field".
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.