How do I add users in the new format?

[Katie]

We created a software project in December 2023 and I created a new software project in March of 2024. I want to now add teammates to this but it appears the process has changed and I cannot find out how to add them now. I am able to add teammates, but I can only add them as administrators, which I don't want to do. 

First image is the 2023 add people and the second is the 2024 add people. 

[Trudy Claspill · Accepted solution]

Hello @Katie 

Welcome to the Atlassian community.

The process has not changed.

What you are seeing is the difference between a Team Managed project (2023 project) and a Company Managed project (2024 project).

Team Managed projects are meant to be managed by their Project Administrators with regard to customizations. Company Managed projects get customizations based on settings made by the Jira Administrators. This results in having different options in the navigation panel on the left.

For both types of projects the Project Administrator can add people to the project. In Team Managed projects you select the Access option to get to the page for adding people to the project. In a Company Managed project you need to select the People option.

[Katie]

Awesome- thank you for the quick reply! Is there a way to convert the project types? 

[Trudy Claspill]

No. You would have to create a new project of the other type and move all the issues from one project to the other. There can be data loss during that process. Refer to

https://support.atlassian.com/jira-software-cloud/docs/migrate-between-team-managed-and-company-managed-projects/

[Katie]

Bummer- thank you for the help! 

[Valerie Knapp · Accepted solution]

Hi @Katie , welcome to the Atlassian Community and thanks for your question.

It would appear that the project you created last year was a team-managed project, which allows you to manage it completely independently of the global configuration.

The second project you showed, the one from this year, is a company-managed project, which has a different set of rules for how they are governed. I think you would just need to ask for a team-managed project to be created, if that is how you prefer to work.

https://support.atlassian.com/jira-software-cloud/docs/get-started-with-team-managed-projects/ 

https://support.atlassian.com/jira-software-cloud/docs/what-are-team-managed-and-company-managed-projects/ 

^ Here is some more information about the differences between the two types of projects. 

I hope this helps you.

Cheers

[Katie]

Awesome- thank you for the quick reply! Is there a way to convert the project types?