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How do I auto archive issues under a Project?

April Morris
I'm New Here
I'm New Here
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February 22, 2022

My team has several "Completed" issues showing up in its Project queue. Is there a way to automatically archive "Completed" issues, or close out issues that have remained in the queue for a specific duration of time? Say 45 days?

I did find the following guidance on issue archiving, but it provides manual archiving guidance only: https://confluence.atlassian.com/adminjiraserver085/archiving-an-issue-981155336.html

Any guidance you can provide would be a great help. Thanks in advance!

2 answers

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Trudy Claspill
Community Champion
February 22, 2022

Hello @April Morris 

Welcome to the community.

What are you referencing specifically when you say "the Project queue"?

Can you provide a screen image of what you're viewing, and a screen image of an issue you would want to not see in the list (blacking out confidential info, of course)?

I also note that the doc you referenced is for Jira Server. That functionality is not available in Jira Cloud, which is the hosting type tag on your post. See

https://jira.atlassina.com/browse/JRACLOUD-5843

April Morris
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 24, 2022

Hi Trudy, 

Thank you for the speedy reply. Turns out we have an internal SIM process where changes of this kind are handled by Tech (lucky me!). Thanks again for your time and reply. 

- April 

Gloria Phakathi May 16, 2022

Good day 

 

Please advise is there a way I can archive done issues on Jira Cloud

 

Thanks

Trudy Claspill
Community Champion
May 16, 2022

@Gloria Phakathi 

Welcome to the community.

There is not an "archive" issues function in Jira Cloud.

However, if you are talking about reducing the number of issues that display in the Done column of your agile boards, there are options. Please start a new post in the community for your question and provide more details about your environment (cloud vs. server) and the problem you are trying to solve.

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John Funk
Community Champion
December 15, 2022

@April Morris  - Marking this as closed. Let us know if there is still something needed. 

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