I am trying to upload a Jira plugin to my local host that displays a new Jira model. However, I can't figure out how to make it show up on my local host. I know how to add and manage plugins and I see that the plugin exists on my local host. However, I don't know how to access it and make it show up.
Welcome to the Atlassian Community!
You'll need to ask the app vendors about how the app should appear. Apps can insert themselves in all sorts of places - some appear in the menus, some in project tabs, some on issues, and some only in the admin sections. You need to look at where the app should appear first. Also check the list of installed apps - is it showing as installed and enabled?
Hi, Nic, thanks for the helpful response; I greatly appreciate it.
In the list of installed apps, it shows as installed and enabled.
In my company's JIRA, which is the usual environment for the app, the app appears by accessing a link in the menu. However, in my local host JIRA, the menu does not have the same links or accesses, so I do not how to access it on my local host JIRA. I also am not sure how to change the company JIRA's app. Every attempt I've made has failed so far. I tried to add a new link to my local JIRA's web section that would link to the JIRA plugin, but the link did not load.
Do you have any additional advice for this situation?
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Is your company Jira a Cloud install? You tagged this as Cloud, but then asked about localhost which will be a Server/DC install. Apps usually work very differently on Cloud and DC. What do the docs for the app say it should be doing?
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There is no documentation for the app because it is a custom app created within the company specifically for company use. I believe it is not a Cloud app, then, but I also do not know how to tag the question as a separate question since I only have Jira Cloud products. How do apps perform differently? Should I switch to a different forum?
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You can't install Server or DC apps on Cloud systems, nor vice-versa.
You need to establish which type of system your install is first, as that has a strong influence on where the app may add its functionality. Simple way to do that at the moment is to look at the URL you use to access the system. If it is <something>.atlassian.net, you are on Cloud, if it is anything not ending with .atlassian.net, then it's a Server or DC install (which are pretty much identical as far as apps go - all DC apps work fine on Server without needing any code change or recompilation)
Then you'll need to read the docs or ask the authors of it in your company to find out where it should be adding itself.
Other forums are not going to be of any help - we don't know what your app is for, what it is supposed to be doing, or where it has been written to expose its UI - nor will other fora.
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