Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How do I get notifications via email when a DTM is submitted?

Michelle King February 9, 2024

I used to get emails when a DTM was submitted but another coworker set it up on his computer and he has left the company. Now I do not get notifications at all.

 

1 answer

1 accepted

3 votes
Answer accepted
Kian Stack Mumo Systems
Community Champion
February 9, 2024

@Michelle King

 

Can you please provide us with a bit more details? Are you still able to sign into the system? Are you getting any notifications at all?

Thanks,

Kian

Michelle King February 9, 2024

I can sign in when someone assigns me a DTM. I am in Safety so I need to see them as soon as they are submitted to take care of the issue in a timely manner

Kian Stack Mumo Systems
Community Champion
February 9, 2024

Do you get an email notification when they assign it to you?

 

Do you have access to the project settings to see who is supposed to be alerted on email creation?

Michelle King February 9, 2024

I do get an email. I do not know if I have access to project settings. How do I find out?

 

Kian Stack Mumo Systems
Community Champion
February 9, 2024

Go into the project itself. On the top, you should be able to see project settings. Screen Shot 2024-02-09 at 9.32.05 AM.png

Michelle King February 9, 2024

It does not appear I am

 

Kian Stack Mumo Systems
Community Champion
February 13, 2024

@Michelle King

 

The easiest way to diagnose the problem would be to look at the notification scheme for the project. Do you know who your instance admin is?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events